Overview

DineEdge AI ("we", "us", "our") is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights. It applies to our marketing website and client dashboard.

Information We Collect

• Contact data: name, email, phone, restaurant details submitted via forms
• Business data: links to public profiles (e.g., Google Business Profile)
• Usage data: pages viewed, actions taken, device and browser information
• Communications: messages you send to our team
• Account data (dashboard): authentication tokens, preferences, and settings

How We Use Your Information

• Provide and improve our services (review assistance, insights, content suggestions)
• Respond to inquiries and provide demos or support
• Analyze aggregated usage to improve user experience and performance
• Send service-related communications (updates, security notifications)
• Comply with legal obligations and enforce our terms

Legal Basis

We process data based on legitimate interests (improving the product), consent (marketing communications), and contractual necessity (providing the service).

Data Sharing

• Service providers: hosting, analytics, email, security tools
• Compliance: lawful requests from authorities where required
• Business transfers: merger, acquisition, or sale of assets

We do not sell personal data.

Data Retention

We retain data for as long as necessary to provide services and comply with legal obligations. You may request deletion of your data where applicable.

Your Rights

• Access, correction, and deletion of your personal data
• Objection to or restriction of certain processing activities
• Data portability for information you provided
• Withdraw consent at any time when processing is based on consent

Security

We use reasonable administrative, technical, and physical safeguards to protect your data. No method of transmission is 100% secure; please use strong passwords and keep them confidential.

International Transfers

If data is transferred internationally, we use appropriate safeguards (e.g., standard contractual clauses) in accordance with applicable laws.

Children

Our services are not directed to children under 13. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this policy to reflect changes to our practices. We will post the updated policy with a new effective date.

Contact

Questions or requests: privacy@dineedge.ai